Compassionate Care at Your Doorstep

Effective Date: October 2023

At Shreenathji Home Care, we are committed to protecting your personal and medical information. This policy outlines how we collect, use, and safeguard your data.

1. Information Collection

We collect information necessary to provide healthcare services, including name, contact details, medical history, and insurance information. This data is collected through our forms and during consultations.

2. Use of Information

Your information is used solely for the purpose of medical treatment, billing, and improving our service quality. We do not sell or lease your personal information to third parties.

3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access or disclosure. Physical and digital records are stored securely.

4. Disclosure

We may share your data with authorized medical professionals involved in your care or as required by Indian Law and healthcare regulations.

1. Service Agreement

By engaging Shreenathji Home Care, you agree to our service terms. Our staff provides home-based support based on the specific care plan agreed upon during initial assessment.

2. Professional Boundaries

Our healthcare professionals are strictly assigned to medical and caregiving tasks. They are not authorized to perform general household chores or financial transactions for the client unless explicitly stated.

3. Payments and Cancellations

Service fees must be settled according to the billing cycle provided. Cancellations require a minimum of 24 hours notice to avoid service charges.

4. Liability

While we strive for excellence, Shreenathji Home Care acts as a facilitator of care. We are not liable for medical outcomes that are beyond the scope of home-based nursing or personal care.

5. Jurisdiction

Any disputes arising from our services shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.